- Advantage Interactive Corp. - Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.
- The Better Client Service - A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.
- CRM Assist - Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory.
- The Cross Country Group - Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
- Customer Inc - Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
- Deep-Insight - Web-based, customer and employee satisfaction and relationship management assessment services and software.
- eLoyalty - Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management.
- Fulfillment Plus - Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.
- Harte-Hanks, Inc. - World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
- InteractCM - Provider of customer management services including consulting, outsourcing, and seminars.
- The Interchange Group UK - Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
- Joe Turner - Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
- Kovair Inc. - Consulting services covering CRM and strategic relationship management.
- Mamut - Provider of CRM and Internet solutions to small businesses worldwide.
- MindTree Consulting - Business to consumer services.
- NowDocs - How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.
- PRC - Outsourced customer management solutions.
- Princeton Consulting - Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list.
- Rainmaker Systems, Inc. - Provides customer relationship management services to software and other technology companies, specializing in selling software and service products to the installed customer base of its outsource clients. (Nasdaq: RMKR).
- SatisFusion - Outsourced services and software solutions that manage direct relationships between manufacturers and their customers, including CRM, product registration, surveys, warehousing and rebate management.
- SociAlchemy - Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.
- Softlab - IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
- SRD Group - CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.
- Strengthbank - Offers professional keynote and customer service seminars.
- Tariva, Inc. - Web based customer relationship management software available in both hosted and installed versions.
- TeleTech - Customer management, business-process and database-marketing solutions. Includes news and resource library.
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